What We Collect and Why
When you register, we collect the name, email address, and phone number you provide. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount — we do not store your mobile wallet PIN or full account credentials.
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We collect device and session data (browser type, IP address, session timestamps) to keep your account secure and detect unusual access. If you contact support, we keep a record of that exchange. We use this data to operate your account, process payments, and meet any obligations
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that apply in eligible regions. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept as long as required by applicable rules in the regions we operate; account data is held while your account is active
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and for a reasonable period after closure. Your use of 7kk from Bangladesh or any other location is subject to local law — if access is restricted in your jurisdiction, this policy does not override that.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.